Virtual Consultations

Virtual consultations via video chat!

You can see our high definition wigs up close on live video and witness the unmatched versatility that they offer from wherever you are. Get the process started from the comfort of your home!

We ship kits containing everything needed to place an order remotely — color swatches, texture swatches, scalp color samples, molding materials and more. Orders are then placed via video chat on FaceTime, WhatsApp, Skype, or Facebook Messenger.

First-time U.S. clients must pick up their order in person at our Washington D.C. studio. U.K. clients may pick up in London or Washington D.C. After that, orders can be placed from anywhere — no in-person visit ever required again. (All fees are credited toward any order placed.)

Please note: Private consultations directly with our founder, Marilyn Niccole, are available for an additional $350. This fee is non-refundable and is not credited toward any order, regardless of whether an order is placed.

Set up your Virtual Consultation by calling us Toll Free at (800) 758-9085, Mon-Fri, 10am-6pm, or +44-20-3885-3488. Or email us at studio@highdefinitionhair.com.

All you need is the ability to video chat! Most use Facetime on apple devices, or WhatsApp or Skype on Droids and Windows devices. But we also videochat on other platforms as well!

The way the process begins is clients provide a credit card for shipping and for us to place a temporary hold on for the value of the kit ($749 or UK equivalent in pounds) to ensure it's safe return. Upon receipt of the kit, clients schedule an appointment with the studio for the consultation.

We just need to see the look you're going for, and you're provided with a quote based on that look. 35% minimum deposit is rendered via credit card, then you undergo a wig fitting, which includes making a mold of your head, taking measurements and picking out a custom scalp color sample.

3-14 weeks later, clients travel to Washington DC or London for final fitting (no exceptions for 1st time clients), then cut and style if desired. But most important, a final consultation where proper wear and care is demonstrated. Then clients render their final balance.