Announcing Our New
Virtual Consultation Service
Can’t get to either our DC or NYC locations for a consultation? NO PROBLEM!
High Definition Hair now offers virtual consultations via video chat!
Before, clients had to come in to be fitted in person to place an order. Now you can see our high definition wigs up close on live video and witness the unmatched versatility that they offer wherever you are. Get the process started from the comfort of home!
For $45, clients can begin with a 30-minute video chat consultation via Skype or Facetime. Then should the client want to proceed with placing an order, an additional fee is rendered for a kit to be sent out to the client so a fitting can be done under our supervision via video chat. (All fees are credited towards any order placed)
Once the order specs are confirmed, the remainder of the deposit is rendered and the fitting is done, the kit is then shipped back to our studio. After a 6-12 week turnaround, clients are notified to come in for their final 90 minute consultation in person where the unit is cut and styled if desired, modifications are made if necessary, and proper wear & care is demonstrated before final payment is rendered.